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Tourist FAQ's

If safe to do so, pull off the road.  Stay in your vehicle and call 9-1-1. Give the dispatcher  your location.  If you are not sure of your location, ask a by-stander from the safety of vehicle for the street and closest intersection.  You may also utilize your GPS system or any landmarks.  9-1-1 can provide Police/Fire/Medical Services.  The Sheriff's Office does not investigate auto accidents but will contact to the appropriate agency for you.

You can call the Orange County Sheriff’s Office at 407-836-HELP or the local law enforcement agency if you are the victim of a theft. A deputy will respond and assist.  The Orange County Sheriff’s Office does not respond to lost items, however you may go to our website at and click on the banner labeled “E-Reporting- File A Police Report Online”. E-Reporting has specific instructions on what you may or may not report.

The Orange County Sheriff’s Office does not handle auto accidents and only keeps records of incidents investigated by this agency.  You can obtain those documents from the investigating agency.  The Officer who takes the report should provide you with that information.

Booking and Release Center (BRC) is located at 3855 South John Young Park Way, Orlando, FL 32839 (Approximately one mile south of Interstate Four exit 79).

Yes, you can learn more by going to  click on the “community tab”, and then “Extra Duty Enforcement Services” tab.  You can also check with the hotel/resort who is helping you plan your event.  In many instances they are familiar with this service and may put you directly in contact with a deputy who will assist. 

There is a difference between protected first amendment speech, guaranteed by the US Constitution, and criminal behavior which is outlined by Florida State Statute. All situations are different. For questions on what options you may have, you may contact Orange County Sheriff’s Office at our non-emergency number (407) 836-HELP(4357) and ask to speak with a deputy.

Such as turning on red? You can get more information on Florida Traffic Laws by visiting “Online Sunshine” at Florida traffic laws are listed in Chapters 316-324
If I purchased an International Drivers License on the Internet is it valid? No, The U.S. will only recognize the International Driving Permit (IDP)

In most instances a deputy is not able to give you a copy of the report.  The deputy will provide you with a business card that has his/her name, contact information along with the date, time and the incident information to include the case number.  You may contact the Orange County Sheriff’s Office Records Section at 407-254-7280 Mon-Fri. from 8AM-4 PM (closed legal holidays) The records section can assist with getting you the documents you need.

If anyone is arrested in Orange County or any municipality within Orange County they are taken to the Orange County Jail.  You can receive information on current inmates by going to:

Proceed to one of the "Clerk of the Courts" public windows in the lobby. These windows are open 24 hours a day, seven days a week. To bond a person out of jail, you can either contact a bonding company by looking in the telephone book under "Bail Bonds" or you can bring the full, exact amount of the bond in the form of cash, a certified/cashier's check or  a money order (no personal checks) to the Clerk of the Court. Proper Identification is needed.

Yes.  You may go to click on the “community tab” and then “extra Duty Enforcement Services” tab to learn more.  This is a service that you must contact the Orange County Sheriff’s Office directly. Different contracts and applications are available from Off-Duty Services, and they can assist with your needs.  The O.C.S.O. only provides these services in unincorporated Orange County.

Important Telephone Numbers

ALL EMERGENCIES - Police/Fire/Medical Dial 9-1-1

Police/Fire/Medical (ALL AREAS)  9-1-1
Orange County Sheriff’s Office 24 Hour Non-Emergency (407) 836-HELP(4357)
Orange County Sheriff’s Office Main Administrative  (Investigations) (407) 254-7000
Orange County Sheriff’s Office Sector 5 Substation (I-Drive Area) (407) 351-9368
Orange County Sheriff’s Office Sector 6 Substation  (Walt Disney Area) (407) 939-3200
Orlando Police Department 24 Hour Non-Emergency (321) 235-5300
Florida Highway Patrol 24 Hour Non-Emergency (Auto Accidents) (407) 737-2300
Dr. P. Phillips Hospital (Formerly Sandlake Hospital) Main (407) 351-8500
Orlando Regional Medical Center (ORMC) (407) 841-5111
Florida Hospital Celebration (407) 303-4000

Important numbers you can call from your cell phone - 3-digit dialing.

Florida Highway Patrol Auto Accidents - Dial *FHP or *347
Road Closures and alternate route information - Dial 5-1-1
Orange County Government Information - Dial 311
Directory Assistance- Dial 4-1-1

10 digit dialing is NOT required when calling any of the above numbers.  You will not be billed for any of these calls by 911, *FHP, 511 or 311.  Please check with your carrier to see if they charge for these calls. You may be billed for 411 and it is NOT a free government line or service. When calling *FHP (*347) You must dial the *Star key first.